We miss you all terribly. It’s been almost a month since The Urban Spa closed its doors for COVID19 quarantine and it hasn’t been easy for anyone. We sincerely hope you are hanging in there and when it is safe to do so, we will be there to serve you and get everyone looking & feeling better than ever!
Now that we know we will be under quarantine until mid May (almost another month) we have put together some packages to help our amazing guests. Below you will find pre-created packages of products and also you can also custom curate your own package.
We’re offering daily pre-arranged FREE curb-side pick up or FREE delivery (for orders over $30). We have a limited number of products given COVID19 and we’re not sure about re-ordering given supply chain challenges.
We would really appreciate you giving us the chance to serve you during COVID19. In this post, we’ve released 5 packages (see videos below for details):
For any and all questions, please email us booknow@urbanspapeterborough.com or chat with us directly using “Mia” our new live chat tool (you should see it pop up in the lower right corner). Type product package and she will connect you with one of our amazing Urbanators who can help you make your purchase.
Remember you can always add a gift card to any package. All the details are in the videos below.
We truly hope you are well in this stressful time. At heart, our spa family’s priority has always been to provide you and your family with a safe space where you feel free to escape the pressures of day-to-day life and focus on you.
We would like to take this opportunity to share with you just some of the many preventative measures we are implementing to create an environment that is safe and secure for everyone.
What we are doing at The Urban Spa:
1- Cleanliness: First, we are taking extra measures with our cleaning protocols as well as modifying our experiences in accordance with the changing medical precautions. The Urban Spa uses a hospital grade chemo sterilant and also any other tool that cannot be sterilized goes home with you. For example, our nail files, foot paddles for chalice removal, buffers, that all goes home with you or is disposed of, never being reused. This has been our policy since day 1. We have also increased the frequency with which we sanitize all surfaces that come in contact with guests such door handles, counters, shelves, chairs, etc.
2- Access to the spa: We are closely monitoring guests and our team alike for symptoms. Anyone who has symptoms or has come into contact with someone who is unwell will be asked to return home, thus creating a safe environment for all.
3- Rescheduling Protocol: In true Urban fashion we are going above and beyond to re-schedule any clients that are not able to make their reservation. We continue to request for 24 hours notice for cancellations. We’re implementing a buddy-system where you can send a buddy on your behalf if you prefer.
4- Monitoring: We are actively monitoring the health agencies and government reports and will continue to keep you all abreast of updates via our blog and our social media.
For the entire week of March 15th to the 21st the Urban Spa in Peterborough is celebrating its 7th anniversary and you will reap those rewards. The following reservations will earn you 17% back on a promotional gift card. This means that you will get a BONUS 17% on a to use for future esthetics or hair reservations. It’s like FREE money 🙂
Sunday March 15: Any facial reservation
Monday March 16: Any waxing or aroma massage therapy (relaxation or RMT)
Tuesday March 17: Any tinting, waxing or sugaring reservation
Wednesday March 18: Any manicure reservation or aroma massage (relaxation or RMT)
Thursday March 19: Any hair, manicure or pedicure reservation
Friday March 20: Any facial, waxing or sugaring reservation
Saturday March 21: Any manicure or pedicure reservation
If you’re ready to complete your reservation, click here or call us 705-741-1212 or email us.
We have assembled an awesome lucky draw promotion as well for you to SAVE on all your favourite Urban Spa products and retail. Check out the details below. As soon as you check-in at the spa, we will get you to draw a card and you will SAVE SAVE SAVE!
Lemon-Aide
A fresh and uplifting blend to perk you up when you are feeling sluggish or under the weather. This combination brightens your mood, clears your mind and helps you focus on whatever the task is at hand.
Clean Air
This crisp blend clears out the stale air, leaving behind a clean herbal scent. Perfect for keeping your home feeling fresh year-round, especially in those cold seasons when it is not wise to open the windows.
Freshen Up
This purifying blend is intensely fresh and clean. The ultimate combination to clean both the air and your mind.
With these blends, put your mind at ease and achieve the peace you deserve. Come visit The Urban Spa (388 Rogers St.) or Urban Space (552 Armour Rd.) today to pick up these essential oils and begin enjoying their benefits.
**Offer not combinable with any other offer. Oil special promotion must be of equal or less value.
Nothing boosts self-confidence better than a makeover… and maybe a little wine. Join Urban Spa this month for its first Beauty and the Booze event at Urban Space.
Featuring Zao WOW Mini Makeup Tutorials by Urban Spa’s award-winning makeup artists, this evening will combine the positivity of a spa day with the pleasures of wine and food among friends for a relaxing and energizing experience.
Tickets are on sale now for $30, and all guests will receive:
Date: Feb. 27
Time: 6:00 – 8:00 p.m.
Location & Address: Urban Space, 552 Armour Rd, Peterborough, ON K9H 1Y8
Tickets are available for registered guests:
Register now for Beauty and the Booze here! This event will sell out so don’t delay reserving your spot!
Love is in the air this week at Urban Spa! From now until Valentine’s Day, we’re rewarding those looking to give the gift of a spa day to a loved one.
From Monday, Feb. 10 to Friday, Feb. 14, we are offering 20% off all products with the purchase of a gift card at a value of $50 or more. That’s $10 off your purchase for every $50 you spend on products!
This opens more possibilities for gifts! You could treat an admirer to a day of relaxation in this month of love and keep the discounted products to treat yourself, or add it on to their gift for some thoughtful bonus points!
*Note: Valid on the purchase of gift cards from starting from $50 and up to $5000. 20% discount on products must be purchased in the same transaction as the gift card. Offer available in-store only. Not combinable with any other promotions or offers.
1- CALL, EMAIL, OR MESSAGE US: Call us (705-741-1212), email us (booknow@urbanspapeterborough.com), or send us a Facebook message before December 20th at 9:00 pm. After Dec 21st, you will need to purchase in person.
2- CONFIRM: One of our awesome Urbanators will then confirm your order, give you the final total and we’ll prepare your order for pickup and give you the instructions to e-transfer the amount owing.
3- PICK UP: Once ready you can pick them up at your convenience and skip the lines. We’ll need to verify your photo ID upon arrival to ensure it’s you 🙂
OR
1- IN-PERSON ORDER: As always, you can also come in and purchase your order in-house from now until 2:30 pm on December 24th.
URBAN SPA HOLIDAY HOURS
Monday – Friday: 9 am – 9 pm
Saturday: 9 am – 7 pm
Sunday: 10 am – 6 pm
Dec 24th: 9 am – 3 pm
Dec 25th: Closed
Dec 26th: Closed
Dec 27th – 30th: Regular Hours
Dec 31st: 9 am – 3 pm
Jan 1st: Closed
Jan 2nd – 5th: Regular Hours
Jan 6th – 7th: Closed for Team Retreat
Jan 9th: Regular Hours Resume 🙂
*Promotional gift cards are valid on any hair or esthetic services only. Promotion valid on gift cards valued from $100 to $5000.
We are absolutely astonished waking up this morning to all this love.
Peterborough, we cannot thank you enough. Thank you for your ongoing support, for encouraging us to grow the Urban community, and for inspiring us to offer new experiences and products. Because of you, the Urban brand has evolved over the last 6 years. What started as The Urban Spa has grown into Urban Space, Escape Route Travel (Powered by Urban), Urban Events & Urban Gifts.
388 Rogers St, Peterborough,
ON K9H 1W7, Canada
