Urban Spa Loyalty Rewards

Every visit earns you more than a great experience. Our loyalty program rewards you with points on every service, treatment, and product purchase, redeemable for the perks below.

How it Works

1. Earn points automatically every time you visit the spa or purchase products.
2. Track your balance through your Zenoti account or the Urban Spa app.
3. Redeem your points for the add-ons and services listed below.

Ad-Ons to Services

Treat yourself to a little extra during your next service.

Reward	Points	Details
Hot Stone Add-On to Service	1,085	Redeem this Promotional Reward to receive 1 Hot Stone Add-On for your Massage or Facial Service at The Urban Spa.
Boreal (Cold Stone Add-On)	1,085	Redeem this Promotional Reward to receive 1 Boreal Add-on for your Massage or Facial Service at The Urban Spa.
Bamboo Add-On	1,085	Redeem this Promotional Reward to receive 1 Bamboo Add-On for your Massage at The Urban Spa. Available with specific providers only.
Aroma Add-On	1,266	Redeem this Promotional Reward to receive 1 Aroma Add-On for your Massage at The Urban Spa.
Callous Removal Add-On	1,266	Redeem this Promotional Reward to receive 1 Callous Removal Add-On for your Just the Basics or Seasonal Pedicure at The Urban Spa. Your Foot Paddle is yours to take home!
Nail Art Add-On (Per Nail)	1,447	Redeem this Promotional Reward to receive 1 Nail Art Add-On for your manicure or pedicure at The Urban Spa.
Facial Lymph Cupping Add-On	2,350	Redeem this Promotional Reward to receive 1 Facial Lymph Cupping Add-On for your Facial at The Urban Spa. Available with specific providers.
For Toes Gel Upgrade Add-On	3,616	Redeem this Promotional Reward to receive Artistic Gel Gloss Add-On for your pedicure at The Urban Spa.
RMT Cupping Add-On	3,948	Redeem this Promotional Reward to receive 1 RMT Cupping Add-On for your RMT Massage at The Urban Spa. Available with specific RMTs.
Refining Eye Treatment Add-On	5,062	Redeem this Promotional Reward to receive a Refining Eye Treatment Add-On to any facial.

Full Services

Earned enough points? Redeem them for a complete service, on us.

Reward	Points	Details
Eyebrow Wax	4,520 & up	Redeem this Promotional Reward to receive a Brow Wax.
Hot Towel Hand Exfoliation	5,785	Redeem this Promotional Reward to receive a Hot Towel Hand Exfoliation.
Hot Towel Foot Exfoliation	5,785	Redeem this Promotional Reward to receive a Hot Towel Foot Exfoliation.
Sand Paper Touch Manicure (No Polish)	10,487 & up	Redeem this Promotional Reward to receive our Sandpaper Touch Manicure (No Polish) at The Urban Spa.
Standard Gel Manicure	12,837 & up	Redeem this Promotional Reward to receive The Standard Gel Manicure at The Urban Spa.
Standard Pedicure (Regular Polish)	13,922 & up	Redeem this Promotional Reward to receive our Standard Pedicure with Regular Polish at The Urban Spa.
Best Foot Forward (No Polish)	13,922 & up	Redeem this Promotional Reward to receive our Best Foot Forward Pedicure (No Polish) at The Urban Spa.
60 Minute Reiki	19,527 & up	Redeem this Promotional Reward to receive a 60 Minute Reiki Session at The Urban Spa. Available with specific providers only.
60 Minute Aroma Relaxation Massage (Non-RMT)	19,889 & up	Redeem this Promotional Reward to receive a 60 Minute Aroma Relaxation (Non-RMT Massage) at The Urban Spa.

The Fine Print

– All Promotional Rewards are unique per guest and cannot be shared with others or transferred to other guests.
– Limited to 1 redemption per day.
– Cannot be combined with any other promotions.
– Loyalty Rewards are not exchangeable for other services, products, or towards gratuities for service providers.