Effective Date: [Insert Date]

At The Urban Spa Peterborough (“we,” “our”), your privacy matters. This policy explains what we collect, how we use it, and your choices.

Information We Collect

• Personal details (name, email, phone, appointment history) when you book services or join our rewards program.
• Payment info (processed securely by third parties; we don’t store credit card numbers).
• Usage data (like device type, browser, and site/app activity) to improve our services.

How We Use Your Information

• To book, confirm, and manage appointments.
• To send reminders, updates, and promotions (if you opt in).
• To improve our website, app, and guest experience.

Sharing Information
We don’t sell your data. We may share with trusted service providers (booking, payment, app hosting) or if required by law.

Your Choices

• Opt out of marketing anytime.
• Request to view, update, or delete your personal info by contacting us.
• Control cookies in your browser settings.

Children’s Privacy
We don’t knowingly collect information from children under 13.

Security
We use reasonable safeguards, but no system is 100% secure.

Updates
This policy may change. Updates will be posted here with a new effective date.

Contact Us
The Urban Spa Peterborough
388 Rogers St, Peterborough, ON K9H 1W7
Phone: 705-741-1212
Email: booknow@urbanspapeterborough.com