We miss you all terribly. It’s been almost a month since The Urban Spa closed its doors for COVID19 quarantine and it hasn’t been easy for anyone. We sincerely hope you are hanging in there and when it is safe to do so, we will be there to serve you and get everyone looking & feeling better than ever!
Now that we know we will be under quarantine until mid May (almost another month) we have put together some packages to help our amazing guests. Below you will find pre-created packages of products and also you can also custom curate your own package.
We’re offering daily pre-arranged FREE curb-side pick up or FREE delivery (for orders over $30). We have a limited number of products given COVID19 and we’re not sure about re-ordering given supply chain challenges.
We would really appreciate you giving us the chance to serve you during COVID19. In this post, we’ve released 5 packages (see videos below for details):
For any and all questions, please email us booknow@urbanspapeterborough.com or chat with us directly using “Mia” our new live chat tool (you should see it pop up in the lower right corner). Type product package and she will connect you with one of our amazing Urbanators who can help you make your purchase.
Remember you can always add a gift card to any package. All the details are in the videos below.
After serving over 18,000 guests at Urban we’ve picked up a few holiday planning tips and tricks and we want to share these with you to help you plan your upcoming holidays.
3. Attending Holiday Parties: It’s that time of the year where you will most likely be attending a party. Many of our guests want The Urban Spa to help them with hair, nails, body treatment or make up. We LOVE LOVE LOVE helping out our guests with this. The biggest challenge is typically getting a reservation because by that point things are so busy. What we recommend is for you to book your reservation 8 weeks out (which means you need to be doing this now). Check out our website (available 24/7), our iOs and Android app or call us 705-741-1212
Well it’s been a few crazy months! Urban Space has been under major over-haul construction, working fast & furious but the finished product looks amazing (even if we say so ourselves)! We’ve put together this quick video showing you the progress. If you want more details on our vision, we wrote this great blog post about the re-definition of Urban.
Keep a close eye on our social media and this blog as we announce our upcoming calendar of events (which you are going to love!!!)
Please like & share this post and the video, we appreciate it!
Recently two self-described local celebrities Patrick McAuley and Mark Millions invited JG Francoeur on their podcast (Million + McAuley) to share some laughs and hopefully pass on some wisdom (hahaha, ya right).
Listen to this laugh-at-loud podcast (at least they thought it was funny), click here!
Some of you from the Urban-nation are interested to hear more about the co-founder of The Urban Spa which has recently expanded into a whole new business Urban Space. JG’s journey into entrepreneurship started when he was 18 years old and has been on going for over 15 years. Having published 4 books and built 6 different business, JG has been passionately leading the Urban Group of Companies (Urban Spa + Urban Space + Escape Route Travel) with his wife and business partner Kerri Holley (Author of The Urban Woman) & Visture Property Group for the last 7 years.
Listen to this laugh-at-loud podcast (at least they thought it was funny), click here!
SHOW NOTES:
Episode 47 the boys have International author and entrepreneur extraordinaire Jean-Guy (JG) Francoeur. Boys talk Peterborough business, the futurization of real estate, public speaking and the longest French word. Tune in!
FOLLOW JG on Social Media for more insights into business & real estate.
**SNEAK PEEK* Urban Space will have concrete textures… Coming soon
By now, we hope you’ve heard the news! The Urban Spa is expanding into a whole new business. The business will be called URBAN SPACE and just like The Urban Spa we will re-invent the way business is done in our industry.
**NOTE** The Urban Spa will NOT be moving. The Urban Spa will continue to operate at 388 Rogers St. in east city Peterborough.
Our Story: In 2013, when The Urban Spa was established we shook the very foundation of the spa business. We were the only spa to offer such long hours of operations, open 7 days a week, live online booking through our website and through our facebook page, text message appointment management, a curated menu of experiences all crafted in-house, custom blends of essential oils, FREE lattes, espresso and coffee, a timeless space that nurtured the soul and a business culture that inspired the team to deliver a perceptional experience.
All of this added up to The Urban Spa delivering an experience where people didn’t feel like a number. The Urban Spa is in the people business, we just happen to offer spa experiences and we will continue to be Peterborough’s favourite spa (as voted by our amazing guests).
Our Next Step: What we’re doing with Urban Space is taking the concept of a perceptional experience and blowing it up. We believe to be the best we need to continue to innovate. As such, we are reinventing ourselves from the ground up. A month ago we launched Join The Journey which reveals the step-by-step progress of Urban Space as we undertake the construction of a new space, the reinvention of our business and re-definition of what Urban means.
Your Next Step: Join The Journey and stay in touch as we launch this amazing new initiative that will leave people inspired to experience more of life.
"Our Purpose Is To Help Our Guests Experience More of Life."
Sincerely,
JG & Kerri Francoeur
Owners, Urban
The Holidays are a time of GIVING and we believe in GIVING to our guests. You see we had a choice to make. We could either spend money on radio and TV advertising to get the word out about this amazing gift card sale or we can save that money, GIFT it to you with an extra 20% and then you can help us spread the word. We thought you would appreciate the FREE 20% BONUS and tell all your friends and family (feel free to share/post this on social media as well)
Every year, these gift cards FLY OFF the shelves and this year is no different. This opportunity is a LIMITED TIME and LIMITED QUANTITY (we will run out, please don’t be mad). If you need some inspiration, have a peek at our menu, click here.
The 20% extra can be used for any esthetic of hair services (this way you can choose what you get – we don’t assume you want want a manicure or a pedicure!) and can be used any time as long as it’s not combined with other promotions (that’s just fair).
1- PRE-ORDER: The best thing to do before December 21 at 9pm is to call us (705-741-1212), email us (urbangifts@urbanspapeterborough.com), send us a message via social media, or text message (705-996-1212) to setup your order. After Dec 21st, you will need to purchase in person.
2- CONFIRM: One of our awesome Urbanators we’ll then confirm your order, process it and we’ll prepare the gift cards for you.
3- PICK UP: Once ready you can pick them up at your convenience and skip the lines. We’ll need to verify your photo ID and credit card.
OR
1- IN-PERSON ORDER: Another option is for you to come in and purchase your order from now until 2:30pm on December 24th.
HOLIDAY HOURS
Monday – Friday: 9 am – 9 pm
Saturday: 9 am – 7 pm
Sunday: 10 am – 6 pm
Dec 24th: 9 am – 3 pm
Dec 25th: Closed
Dec 26th: Closed
Dec 27th – 30th: Regular Hours
Dec 31st: 9 am – 3 pm
Jan 1st: Closed
Jan 2nd – 5th: Regular Hours
Jan 6th – 8th: Closed for Team Retreat
Jan 9th: Regular Hours Resume 🙂
We have some BIG NEWS. Many people don’t know, because we’ve never made it public, but the owners of The Urban Spa Peterborough (Kerri & Jean-Guy (JG)) own a travel agency. Escape Route Travel was founded in 2008 and has helped thousands of clients travel millions of miles around the globe bringing joy, smiles, laughter and pleasure for over a decade.
Escape Route Travel is now “POWERED BY URBAN”. What does that mean?
We are integrating the two companies so we can provide our clients a high level of service says Kerri Holley, Co-Owner.
You will start to see marketing integrations between the two companies and you will also be able to take advantage of the amazing service selections in both companies at the same time.
We realized recently that The Urban Spa and Escape Route Travel provide the same experience. Both companies strive to provide
a perceptional experience meaning Personal and Exceptional. The spa accomplishes this through our European boutique spa and New York Style nail bar while Escape Route Travel accomplishes its mission by providing corporate, custom and cruising travel services. Both companies work incredibly well together says Jean-Guy (JG) Francoeur, Co-Owner.
Anytime you book a trip or vacation, the first thing you need is a manicure and pedicure. We can also help you get into the ‘vacation groove’ by getting our locally famous seasonal facial treatment or one of our body treatments like our Macadamia Boomerang Body Glow.
We are super excited about this combination for our clients. Our goal is to bring an elevated level of service for our clients. If you currently have any trips in mind or simply want to have a conversation with our team at Escape Route Travel, check out EscapeRouteTravel.ca or find us on Facebook – we welcome all conversations!
388 Rogers St, Peterborough,
ON K9H 1W7, Canada
