The Urban Spa is Peterborough’s fastest growing European inspired boutique Spa, and we are expanding again to help our guests. We are looking for someone who has great interpersonal skills who can help our guests book and rebook their appointments. This would include working the front desk in the spa as well as working the phones to make sure our guests receive the experience they are looking for.
Many people would think this is an ‘easy job’ but the fact is, this is one of the MOST IMPORTANT roles at the spa because you are the face of the spa and you are largely responsible for the guests’ experience.
The team atmosphere at The Urban Spa is like nothing you’ve ever seen before. We are friends, we are co-workers, we are like family and we dedicate every day to being different and making a difference for our guests.
What we offer to you:
~The greatest team work atmosphere – Team parties, excursions and an awesome rewards program for our guests
~Training and education bonus
~ Staff Rates on all services and Products
~ Family Rates on all services and Products
~Flexible work hours – we are open 7 days a week
~Full time or Part time hours available
~ All supplies are provided
~ You can see your schedule from home or with our App
What we offer to our guests:
~Direct Billing for multiple insurance companies
~Online booking for guests
~Multiples Services (Hair, Esthetics, RMT) & Modalties (Boreal, Hot Stone, Bamboo, Aroma, Hydro)
~Homecare products available on site (Heating Pads, Ice Packs, Massage Aids, Biofreeze, Aroma)
~Strong social media presence and brand recognition.
~Referal network available for Physio/Chiro/Acupuncture as needed.
~Starbucks Latte, Espresso, Tea & Multiple kinds of Fresh Fruit Water
What we are looking for in a Booking Specialist:
~ Drive, determination and a positive attitude to make a difference
~ The willingness to go above and beyond to serve our guests. This isn’t a motto for us, this is our culture.
~ Experience is an asset but not necessary. We are willing to train.
~ Great customer service skills and phone skills
~ Work well in a team environment
~ Position Available Immediately